If you try to read an eID and the software is not yet installed, you will receive a pop-up window that will guide you through installing the software.

Two steps must be taken in this process: 

  1. The installation of the software itself
    In the pop-up, you will find a link to download and install the software.
    If you don't get a pop-up, you can also find the software through this link: https://eid.belgium.be/nl

  2. Add a Chrome or Edge extension:
    Then, scroll down in the pop-up window and you will see that you can add a Chrome extension. Click on it and choose to add extension.

    If you do not have the ability to install the extension through the pop-up window, you can do it manually using the steps below:


  • Installation of the extension in Chrome:


  • Installation of the extension in Edge:



After completing both steps, you can close the pop-up window and read the eID.